The problem we are currently facing is that e-mail that is not marked as spam still gets send to user spam folder.
As you can see the score is 1.7 and spam settings is at 7.5 but e-mail did go to spam box.
From firstname.lastname@example.org Thu Apr 19 09:06:19 2012
Delivery-date: Thu, 19 Apr 2012 09:06:19 +0200
Received: from mail by server2.123hostingservice.nl with spam-scanned (Exim 4.69)
for email@example.com; Thu, 19 Apr 2012 09:06:19 +0200
X-Spam-Checker-Version: SpamAssassin 3.2.5 (2008-06-10) on
X-Spam-Status: No, score=1.7 required=7.5 tests=AWL,BAYES_00,
FM_VIAGRA_SPAM1114,HTML_MESSAGE,SUBJ_ALL_CAPS autolearn=no version=3.2.5
Received: from mail11.mijndomein.nl ([220.127.116.11])
What could be the problem ?