We’re in the process of upgrading some older servers to brand new ones and on the first few, we ran into a problem. We backed everything up and restored on the new server. But for some reason, the primary FTP account is not transferring over, or the settings isnt.

For instance, on the old server, the users can sign in with their primary account name just fine. When I move their site over to the new server, the primary account can no longer login but all of the FTP accounts made through DirectAdmin’s control panel on the old server can log in.

Both servers are running the latest DirectAdmin, both are on CentOS 5, but the new server was installed and went "live" about 2 months ago. We had some previous issues that did not allow us to migrate right away. We migrated all the sites, and then I remembered I havent updated the packages on the server since the original install. I did notice ProFTPD was one of the updates. All the updates did install fine as far as I could tell.

But now when I look at proftpd.passwd, all the primary accounts are missing but all the extra FTP accounts (username@domain.com accounts) made through the DA control panel are there. Any ideas on how to restore all the primary (username) accounts back into proftpd.passwd?

Sadly, we thought everything was working on these servers and the old server has just been deracked, boxed up, and is now sitting in the hands of UPS Ground so I cant access the old server. But of course NOW is when a couple clients noticed the FTP issue.