imap e-mail is always sent as spam ?

imap e-mail is always sent as spam ?

I set-up a new domain for one of my family members and they tried to set it up in outlook 2010.

All e-mail sent from his computer is marked as SPAM. Even when sending it to another domain on the same directadmin server. See the message below:

Code:

Spam detection software, running on the system "webserver.mydomain.com", has identified this incoming email as possible spam.  The original message has been attached to this so you can view it (if it isn't spam) or label similar future email.  If you have any questions, see the administrator of that system for details.

Content preview:  Test! [...]

Content analysis details:  (8.6 points, 7.5 required)

 pts rule name              description
---- ---------------------- --------------------------------------------------
 0.0 FSL_HELO_NON_FQDN_1    FSL_HELO_NON_FQDN_1
 3.3 RCVD_IN_PBL            RBL: Received via a relay in Spamhaus PBL
                            [76.115.166.144 listed in zen.spamhaus.org]
 0.7 SPF_SOFTFAIL          SPF: sender does not match SPF record (softfail)
 1.3 RCVD_IN_RP_RNBL        RBL: Relay in RNBL,
                            https://senderscore.org/blacklistlookup/
                          [76.115.166.144 listed in bl.score.senderscore.com]
 0.0 HTML_MESSAGE          BODY: HTML included in message
-0.5 BAYES_05              BODY: Bayes spam probability is 1 to 5%
                            [score: 0.0192]
 0.0 RCVD_IN_SORBS_DUL      RBL: SORBS: sent directly from dynamic IP address
                            [76.115.166.144 listed in dnsbl.sorbs.net]
 1.0 RDNS_DYNAMIC          Delivered to internal network by host with
                            dynamic-looking rDNS
 0.0 HELO_NO_DOMAIN        Relay reports its domain incorrectly
 0.0 DYN_RDNS_SHORT_HELO_HTML Sent by dynamic rDNS, short HELO, and HTML
 2.8 DOS_OUTLOOK_TO_MX      Delivered direct to MX with Outlook headers

The original message was not completely plain text, and may be unsafe to open with some email clients; in particular, it may contain a virus, or confirm that your address can receive spam.  If you wish to view it, it may be safer to save it to a file and open it with an editor.


Shouldn’t he be able to use my own directadmin server as a SMTP server? so mail.hisdomain.com ? Why is it complaining that his dynamic ip causing the problem? Shouldn’t it be sent and relayed by my directadmin ip (and not 76.115.166.144)?

I use my provider smtp server for my mail domains on this directadmin server so have never noticed this problem.

Here is a screenshot of the settings and the domain, please dont quote the domain name as it will appear in google results (just use a substitute.. thanks)
http://i.imgur.com/Og2Sb.png

Anybody know what’s going on? It seems the problem only happends from his outlook client and not from the webmail (roundcube). Is there no other option but to use his own smtp server from his ISP?

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