Sorry if this has been asked before!
Our previous IT manager has left the company, and we are unable to login to the DirectAdmin web panel or the root server since the password and logins were not passed onto us.
I’m not too familiar with the whole set-up, but we do need to access the web panel in order to modify a few of our PHP codes.
I tried the “Forgot Password” option, however we don’t have the username either (so we don’t receive the email).
I can go to the Root Server (at least I think that’s the root server). But it’s asking me to login as well:
"Login to webserver.ctdsip.com"
Is there any way to reset the password so we can log in to the web panel?
Any help would be greatly appreciated!